Our Company



Metro Remittance (UK) Ltd or MRUK or MetroRemit is a wholly-owned subsidiary of Metropolitan Bank & Trust Company (Metrobank) Philippines.  It was incorporated on September 24, 2002 primarily to provide money remittance services to Filipino clients in the United Kingdom, Republic of Ireland and in some part of Europe.  MRUK was registered, as Money Transmitter, with Her Majesty’s Revenue and Customs (HMRC) on June 1, 2003 under the Money Laundering Regulations. MRUK has been granted by UK Financial Services Authority an authorization to carry on payment services activities from January 28, 2010 under the UK Payment Services Regulations 2009 and re-authorised on the 29th of January 2018 to carry on said activities under Payment Services Directive 2 or PSD2.

 

MRUK commenced trading at Kensington Office starting 4th of June 2003, its central and only address in the United Kingdom.



WE COMMIT TO BE:

1. Your trusted Remittance Partner
Our business relies on the principles of trust, honesty and integrity as we serve our customers and provide them a secure, fast and reliable remittance services to the Philippines.

2. The employer of choice
We strengthen the organization by continuously developing and enhancing the abilities of our people. We nurture them into professional individuals with integrity and passion for service and excellence. We ensure their future by providing them with fulfilling careers.

3. A responsible Remittance Company (MSB or API)
We adhere to the highest standards of corporate governance, exercising accountability, fairness, and transparency across all our business operations.

We exercise good management.

4. An Authorised Payment Institution with a heart
We give back to the some partners and communities we serve, committed to making meaningful contributions to these associations in the United Kingdom and Republic of Ireland.


VISION:

To continuously provide excellent remittance service to our members


MISSION:

We aim to be a premier remittance service provider in the markets where we operate, committed to the prompt, safe and professional delivery of client funds to their intended beneficiaries.


We shall exert all efforts to achieve an ideal balance between growth and profitability for the company, while helping our constituents achieve their own goals and aspirations.


We realize that our success depends on the quality of our people, the efficiency of our systems, and the strength of our organization.  Hence, we shall continuously invest in our human resources to ensure a service force characterized by the highest standards of dignity, probity and professionalism.

We shall constantly endeavour to be more responsive to dynamic market conditions, flexible in coping with customer needs, innovative in leading the competition, and united in pursuing common objectives.  Our financial capability shall likewise be continually invigorated to maintain dynamism, growth and stability.


Recognising our responsibility to our shareholders, we shall exercise judicious management to consistently provide them with fair returns and enhance the value of their investments.


As a responsible corporate citizen, we shall remain committed to making meaningful contributions to the economic and social development of the communities in which we serve.